2185 IT & Software Developer jobs in the UK
IT Support Engineer
£32,000 - 42,000
Business Insurance Solutions Ltd (Van Compare and Business Compare)
Kennington Lane 154-182, London
£32,000 - 42,000
Requirements
Must:
- Solid 2nd line support experience — confident resolving most issues independently and knowing when to escalate.
- Comfortable with hardware: building, upgrading, and diagnosing laptops and PCs.
- Good working knowledge of Windows, Microsoft 365, Active Directory / Entra ID basics, and standard networking concepts.
- Self-sufficient and proactive — happy to own a site, manage your own time, and get on with things without needing constant direction.
- Strong communicator with a calm, friendly, and patient manner for non-technical colleagues.
- Curious and growth-minded, eager to keep learning and developing — not just close tickets.
- Nice to have: Any scripting or automation experience (PowerShell, basic Python).
- Nice to have: Exposure to networking equipment, AV systems, or endpoint management tooling.
- Nice to have: Previous experience as the sole IT person on a site.
Responsibilities
- Day-to-day IT support for the Guildford office — desk-side help, troubleshooting, and first point of contact for on-site issues.
- Building and configuring laptops and PCs, RAM and storage upgrades, hardware diagnostics, peripherals, and meeting-room equipment.
- New starter setups, leaver processes, account changes, software installs, and standard endpoint troubleshooting.
- Handle escalations from the India 1st line team for anything needing local context in Guildford.
- Perform site-level operational tasks, ensuring printers work, AV in meeting rooms is reliable, and network connectivity is solid.
- Contribute to the wider IT function — providing feedback on recurring issues, helping improve documentation, and escalating to London when necessary.
Description
We are looking for an IT Support Engineer based in our Guildford office. This hands-on role offers the opportunity to be the go-to IT presence on site, supporting a variety of tasks from hardware upgrades to troubleshooting network issues. You will have direct access to training and a clear path for career development. We believe in giving our team real ownership of their work environment and provide structured training and mentoring. This role features an early shift schedule, ensuring you have your evenings free. Our pay ranges from £32,000 to £42,000 per year, and you will work in person at our Guildford location.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2185 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Dirty Martini Marketing, Shiptheory, Government Communications Headquarters (GCHQ), Wilson Computers LTD., Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.