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IT Support
£28,000 - 28,000
Brook Street
Hill Street, Llantarnam
£28,000 - 28,000
Requirements
Must:
- A minimum of 2 years' experience in IT or a related role.
- Experience managing Microsoft 365 Suite and Azure environments.
- Strong understanding of cybersecurity and end-user support experience.
- Good understanding of Microsoft OS, Active Directory/Azure Active Directory, networks, and data protection.
- Experience supporting desktops, laptops, and phones.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage multiple support tasks and projects.
- Proactive follow-up with users and an investigative mindset to identify root causes of issues.
- Strong interpersonal skills for effective cross-functional teamwork.
- Ability to work effectively in a fast-paced environment.
Responsibilities
- Maintain security standards and enforce best practices within the organization.
- Understand user issues and propose effective actions to resolve them.
- Escalate unresolved issues to external resources while coordinating between users and these resources.
- Manage and update IT department tasks, ensuring thorough documentation.
- Onboard and offboard users to our company systems.
- Administer the security and settings of line-of-business applications.
- Attend meetings with key stakeholders and prepare notes and action items.
- Ensure our systems conform to policies and prepare materials for audit readiness.
Description
This IT Support role is vital for communication, problem-solving, and maintaining our line-of-business applications and security across the organization. You will have the opportunity to learn on the job and will be empowered to suggest, plan, and implement changes that support the growth of our business. In addition to your responsibilities, we offer a range of benefits, including 26 days of annual leave plus UK bank holidays, an employer pension contribution of 5%, a discretionary bonus scheme, private healthcare plans, enhanced maternity and paternity packages, company sick pay post-probation, and a Bike2Work voucher scheme. We encourage you to apply with your CV as soon as possible.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2193 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
OfficeXpress Europe Limited, BTL IT Solutions Ltd., TCMM Shutter Group Ltd, SaluteMyJob, Access4, Together, BAE Systems among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.