2251 IT & Software Developer jobs in the UK
Finance Software Support Agent
£33,000 - 47,000
Bromcom Computers Plc
Masons Hill 38, Bromley
£33,000 - 47,000
Requirements
Must:
- Experience with existing school finance software and key processes, such as a school bursar, business manager, or finance manager.
- Strong organization skills
- Good diagnostic / problem-solving skills
- Excellent communication skills both written and verbal
- Professional working attitude
- Good time management and priority handling
- Ability to work in a customer-facing environment
Technologies
Responsibilities
- Manage a variety of requests from customers, including queries and complex incidents, reported via telephone calls, emails, or online.
- Maintain a high degree of product expertise as the product evolves.
- Use your product expertise to investigate technical issues and escalate to higher support tiers if needed.
- Remain the owner of each issue or request raised, maintaining strong lines of communication with the customer to keep them updated.
- Provide exceptional customer service to ensure customers feel happy and satisfied and get the most from the product.
Description
We are a leading Finance and Management Information System (MIS) provider for schools and Multi-Academy Trusts (MATs). We offer flexible working arrangements and comprehensive ongoing training to all staff. There are clear routes for career progression and development; our software support agents often advance into training, consultation, software implementation, technical project management, or management positions within the company. This position focuses on customer support for school finance systems, evolving into more proactive, expert support over time.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2251 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Companies House, FCDO Services, Lloyds Banking Group, Access4, Brass Monkey Health among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.