2590 IT & Software Developer jobs in the UK

British Red Cross jobs

Senior Service Designer

£50,000 - 50,000
British Red Cross
Moorfields 44, UK + Remote
£50,000 - 50,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in service design, ideally within complex or crisis-related environments. - Strong skills in user research, journey mapping, and prototyping. - Ability to communicate design concepts clearly to technical and non-technical audiences. - A collaborative mindset and commitment to inclusive design principles. - Familiarity with agile ways of working and design tools (e.g., Miro, Figma, or similar).

Responsibilities

- Lead the design and improvement of services that support people affected by emergencies and disasters. - Gather and analyze user needs through qualitative and quantitative methods. - Create service blueprints, user journeys, and prototypes to test and refine ideas. - Work closely with operational teams, policy experts, and stakeholders to co-design solutions. - Use feedback and data to iterate and enhance services for maximum impact.

Description


At The British Red Cross, we are committed to helping people in crisis—whoever and wherever they are. Our Crisis Response and Community Resilience department plays a vital role in supporting individuals and communities to prepare for, respond to, and recover from emergencies. As a Senior Service Designer, youll join a collaborative team dedicated to shaping services that make a real difference to peoples lives during times of crisis. We offer flexible working, 36 days of annual leave, a contributory pension scheme, learning and development opportunities, wellbeing support, and various employee benefits.
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