2143 IT & Software Developer jobs in the UK
Technical Support Advisor
£28,000 - 28,000
Brite Recruitment
Lower High Street, Lower Cam
£28,000 - 28,000
Requirements
Must:
- Previous experience within a Technical Support role
- Excellent problem-solving and analytical skills
- The ability to communicate effectively, both written and verbal
- Self-motivated with a positive attitude
- Able to work under pressure whilst maintaining quality and attention to detail
- A full driving licence and access to own vehicle
Technologies
Responsibilities
- Providing prompt and effective first-line technical support to clients via phone, email, and remote desktop sessions
- Identifying, diagnosing, and resolving software-related problems and technical issues
- Assisting clients with the installation and initial configuration of software products
- Keeping up-to-date with the latest software updates and features, sharing knowledge with clients
- Escalating complex issues to the 2nd Line Support teams
- Offering basic training to clients on using the software effectively
- Maintaining accurate records of client interactions, technical issues, and resolutions
- Assisting in testing new software releases and updates to identify and report bugs
Description
We are a provider of software solutions located in Dursley, seeking a Technical Support Advisor to join our close-knit team. In this role, you will play a crucial part in delivering first-line technical support to our clients while troubleshooting software-related issues. We offer a competitive salary of £28,000 plus bonuses, along with benefits including an annual profit share, health benefits, good pension and healthcare schemes, and 25 days annual leave plus bank holidays. We are committed to improving and progressing our employees as an Investor in People.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2143 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Dirty Martini Marketing, Shiptheory, Government Communications Headquarters (GCHQ), Wilson Computers LTD., Advanced IT Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.