2884 IT & Software Developer jobs in the UK
IT Support Engineer
£30,000 - 35,000
Bristow Holland Ltd
Lamdin Road, Bury St Edmunds
£30,000 - 35,000
Requirements
Must:
- Experience in an IT Support / Service Desk role
- Strong troubleshooting and problem-solving skills
- Experience with ticketing systems and incident management
- Ability to communicate technical issues clearly to non-technical users
- Experience supporting Windows environments and end-user devices
- Knowledge of Microsoft 365 / Office 365 (desirable)
- Experience with Active Directory and user administration (desirable)
- Familiarity with Windows 10/11, iOS, Android (desirable)
- Basic network troubleshooting skills (desirable)
- Exposure to Windows Server, VMware, or Nutanix (desirable)
- Strong organisational and time management abilities (desirable)
Responsibilities
- Provide 1st and 2nd line support via phone, email, and remote tools
- Diagnose and resolve technical issues using structured troubleshooting methods
- Log, categorise, and track incidents through helpdesk systems
- Escalate complex issues to senior engineers where required
- Support and maintain IT systems, applications, and hardware
- Assist with IT projects to enhance systems and services
- Administer user accounts, devices, and access (e.g. onboarding/offboarding)
- Maintain accurate documentation and knowledge base articles
- Ensure excellent customer service and communication at all levels
- Support infrastructure availability across servers and networks
Description
We are a growing organization based in Bury St Edmunds, dedicated to investing in our technology and people. We offer our team members real scope for development and progression. As an IT Support Engineer, you will be part of a dynamic environment where you will handle technical support issues and play a crucial role in improving overall user experience.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2884 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Wykes Engineering Co. (Rushden) Limited, MSC Industrial Supply Co UK, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.