2879 IT & Software Developer jobs in the UK
Lead Operations Engineer
£130,000 - 136,500
Brightbox GRP Ltd
Queen Street 2-10, UK + Remote
£130,000 - 136,500
Requirements
Must:
We are looking for a Lead Operations Engineer who holds an active SC clearance. You should have strong customer engagement management skills and demonstrate leadership and coordination abilities across both technical and non-technical stakeholders. An excellent analytical and diagnostic mindset, coupled with a structured approach to discovery and documentation, is essential. You must excel in documenting processes, monitoring metrics, and reporting on operational health. Furthermore, exceptional communication skills are crucial for effective knowledge capture and handover, especially during high-pressure incident management situations. Your ability to navigate both deep technical details and higher-level architectural/system views will be invaluable. You should also possess a continuous improvement mindset and strong risk management awareness, balancing immediate stability with long-term strategy. Proven experience in managing and supporting enterprise-scale services, familiarity with ITIL-aligned service management, and a background in high-availability and disaster recovery are highly desirable. Experience in a multivendor environment, system migrations, re-platforming, or legacy modernization programs would be advantageous.
Responsibilities
As a Lead Operations Engineer, you will lead the daily operational support of legacy systems, ensuring their availability, performance, and resilience. You will manage incident, problem, and change activities in line with ITIL and enterprise service standards. Your role will involve proactively monitoring and tuning infrastructure, applications, messaging, and scheduling platforms. You will act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Leading root cause analysis and service improvement initiatives will also be part of your responsibilities. You will define and maintain runbooks, standard operating procedures, and operational documentation. Additionally, you will ensure that backup, recovery, and disaster recovery processes are operationally tested and aligned with business needs. Overseeing job scheduling, batch management, and automation activities, such as using Tivoli Scheduler, will fall under your purview. You will collaborate with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernization efforts. Moreover, mentoring operations engineers and managing knowledge transfer into business-as-usual operations will be an integral part of your role.
Description
This position offers a remote work setup with only occasional travel to the client site in the West Midlands. The rate for this role falls outside IR35, ranging from £500.00 to £525.00. As a key player in our organization, you will take ownership of day-to-day operations across our legacy technology estate, focusing on maintaining service stability and ensuring operational readiness. You will play a pivotal role during the transition phase by embedding operational standards and improving monitoring and support processes, thereby enabling knowledge transfer into our ongoing service delivery teams. We look forward to your application and hope to have you join our team!
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Probado Ltd, Origin, Direct Online Services, Kura, Commsworld, Red Kite Learning Trust, One Big Circle among others, are currently hiring for IT roles in the UK.
The company with most openings is Hays Technology as they are hiring for 58 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Hays Technology as they are hiring for 58 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.