3019 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in IT Service Management / Service Delivery Manager roles within ITIL-aligned environments
- Strong understanding of ITSM practices across service delivery and development lifecycles
- Experience managing virtual or cross-functional teams
- Knowledge of ITSM tools (e.g., Remedy or similar)
- Strong reporting and data analysis skills using tools such as Excel, PowerPoint, or Power BI
- Good technical understanding of IT infrastructure and cloud environments
- ITIL v3 or v4 Foundation certification required
- Familiarity with Agile and Lean practices
Responsibilities
- Maintain end-to-end accountability for service performance and delivery excellence
- Ensure services meet agreed SLAs and KPIs, driving high levels of customer satisfaction
- Lead continual service improvement (CSI) initiatives and embed improvement practices into operational delivery
- Build strong relationships with customers, internal teams, and third-party suppliers
- Monitor service performance, identify risks or issues early, and ensure appropriate escalation and resolution
- Support and champion ITIL processes including Incident, Problem, and Change Management
- Oversee service reporting, performance reviews, and stakeholder communications
- Develop and maintain Service Management Plans and service documentation
- Chair regular service review meetings and ensure effective governance across services
Description
We are an organization delivering critical information capabilities to support healthcare outcomes. We are seeking an experienced Service Delivery Manager to join our Service Management function. This role is crucial in ensuring high-quality service delivery, maintaining strong customer relationships, and driving continual service improvement across our IT services. The position is hybrid, requiring 2-3 days per month onsite in Bath, and is initially a 6-month contract offering £360 per day (Outside IR35). Active SC Clearance is essential.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 3019 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
SwapTix, Arctic Shores, Bluefruit Software Limited, TAG Support Services Limited, NCC Group, The Corporate Housing Partnership Limited, FCDO Services among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 81 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 81 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.