2492 IT & Software Developer jobs in the UK
Senior IT Support Analyst
£48,500 - 48,500
BrandEd UK
Tottenham Court Road 67, Tottenham Court Road
£48,500 - 48,500
Requirements
Must:
To be considered for the Senior IT Support Analyst role, I am looking for candidates with proven experience in IT leadership and service management. You should have a comprehensive understanding of common IT concepts, practices, and procedures, along with advanced troubleshooting experience in web applications and related technologies. Excellent knowledge of Microsoft 365, Windows 11, Mac OS, and Active Directory is essential, as is familiarity with Azure AD, Intune, Group Policy, and SharePoint. You must be proficient in installing and configuring Windows operating systems and other software packages. Knowledge of LAN and Wi-Fi networks is important, and experience administering audio-visual systems is a plus. A degree in Computer Science, Information Systems, or a related field, along with at least one industry-standard certification, is preferred. Ideally, you will also hold at least one ITIL qualification.
Responsibilities
As the Senior IT Support Analyst, you will play a vital role in our Global IT Service Management team, reporting to the Director of IT Service Management. I expect you to manage and resolve IT Service Management requests within our ticketing system while maintaining clear communication with end users. You will lead a team responsible for delivering technical support, ensuring the effective operation of our London IT Service Desk, and supervising daily activities. Your role will also involve providing technical support for LAN and wireless network devices, overseeing the resolution of technical issues, and managing the deployment, configuration, and maintenance of user devices and software applications. Additionally, you will support after-hours and weekend events as required and communicate updates in non-technical terms to ensure a positive support experience.
Description
In this role, you will demonstrate strong interpersonal skills, fostering a positive and collaborative work environment with a strong focus on customer service to ensure user satisfaction. You should be able to work both independently and as part of a team, driving efficiency and innovation. The position is full-time (35 hours per week, on-site) and based at our London office. The salary for this role is £48,500 per annum, and as part of BrandEd, you will enjoy several benefits, including 25 days of annual leave, an Employee Assistance Programme, and access to a high-quality e-learning platform. I look forward to receiving your CV and cover letter that highlights your skills and experience in relation to this position.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2492 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Wise Serve UK, Access4, Cosgrove & Drew, PDL Finance Ltd, Tamar IT Limited, Drift IT among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.