2108 IT & Software Developer jobs in the UK

Bluespires IT Solutions jobs

IT Helpdesk Analyst

£25,000 - 38,000
Bluespires IT Solutions
Oxford Road, Eynsham
£25,000 - 38,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Microsoft Certification (ideally Fundamentals or above) or equivalent hands-on experience with Microsoft technologies. - Previous experience in a busy IT support/helpdesk environment. - Experience supporting Microsoft Modern Workplace environments and Technologies. - Excellent customer service and communication skills, able to explain technical matters clearly and helpfully.

Responsibilities

- Provide clear, friendly, and effective assistance to clients with IT queries. - Troubleshoot and resolve technical issues efficiently, aiming for first-contact resolution. - Collaborate with clients and internal teams to ensure timely resolution of tickets through various communication channels including MS Teams, email, and phone. - Provide day-to-day support and administration in the Microsoft Modern Workplace environment, supporting Microsoft technologies including OneDrive, SharePoint, Intune, and Autopilot.

Description


At Bluespires, we’re seeking a friendly and enthusiastic IT Technical Support Analyst - 1st or 2nd line to join our growing IT helpdesk team as the first point of contact for our clients experiencing IT challenges. We are committed to helping our clients get the most out of their IT systems while fostering a collaborative and supportive team environment. We offer opportunities for professional growth, ongoing training, and a workplace where your ideas are welcomed and valued. Our benefits include a company pension, sick pay, regular social events, and more, all while promoting an inclusive workplace.
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