2954 IT & Software Developer jobs in the UK
Requirements
Must:
- Educated to A-Level (or Equivalent) standard.
- Evidence of continued professional development.
- Previous experience in a similar position or a customer service role.
- Experience using ticketing systems to log, categorise and manage requests/incidents.
- Proven history of work in a fast-paced, high-pressure environment.
- Experience providing first-line troubleshooting and basic technical support (e.g. password resets, account administration, hardware/software issues).
- Basic knowledge of Microsoft Windows operating systems and Microsoft Office applications.
- Understanding of common IT issues (e.g. connectivity, printing, log-in problems).
Responsibilities
- Act as the first point of contact for IT queries via phone, email, Service Desk portal and occasional walk-ins.
- Log, categorise, and prioritise all incoming tickets to agreed standards and within departmental SLAs.
- Provide first-line diagnosis and resolution of common incidents and service requests that can be quickly resolved within a short period of time.
- Escalate tickets promptly to IT Service Delivery Engineers, IT Service Operations Engineers or members of other teams within IT where required.
- Keep users informed of progress and manage expectations in line with agreed SLAs for tickets within your ownership.
- Maintain a strong and positive customer service relationship with staff.
Description
At Bloor Homes, we are a family-run housebuilder with a commitment to creating beautiful homes since 1969. We pride ourselves on the attention to detail in every build, ensuring that our homes meet high standards of quality and customer satisfaction. As we expand our team, we invite you to join us as an IT Service Desk Analyst at our Head Office in Measham, Swadlincote. In return for your hard work, we offer a competitive salary, generous holiday entitlement, a bonus scheme, and a supportive work environment where your contributions are valued. Be part of a community that cares about creating better life experiences, one home at a time.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2954 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
City of Lincoln Council, Mas & Pas Limited, The Scouts Association, Aderans UK Limited, OpenWorks Engineering, FCDO Services, City of Wolverhampton College among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 98 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 98 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.