2401 IT & Software Developer jobs in the UK

Bloomberg jobs

Enterprise Services Technical Program EMEA

£55,000 - 95,000
Bloomberg
Queen Victoria Street 3, London
£55,000 - 95,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
French
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
### - Up to 3 years of technical client services experience, ideally in financial services. - A demonstrated interest in Finance, Technology, Computer Science, and/or systems information. - Ability and desire to provide outstanding customer service to clients through live, interactive media (e.g., video calls, phone, messaging). - A desire to develop skills and experience in customer service within a fast-moving FinTech environment. - Strong multi-tasking and problem-solving abilities, with the capacity to work independently and as part of a larger global team. - A passion for continuous learning across various areas (i.e., technology, financial markets). - Ability to learn new technologies on the job and absorb new information quickly. - Bachelor's degree or equivalent experience is preferred. - A basic understanding of market data and associated financial instruments. - Awareness of data management, privacy, and network connectivity. - A basic conceptual understanding of Web Services and REST APIs. - Ability to work within highly connected and software-based systems. - Fluency in French and Portuguese is a plus. ###

Technologies

Exposed
REST

Responsibilities

As part of the Enterprise Services Entry-level Technical Program, my role is to provide superb customer service to a diverse range of clients. I will focus on gaining a deep understanding of Bloomberg's numerous Enterprise Product offerings while assisting clients in Capital Markets, Asset Management, and Financial Services. My responsibilities will include addressing various inquiries related to Bloomberg Data, Connectivity, Integration, and Real-Time market data. Additionally, I will engage with clients to understand their software and data needs within their workflows and evolving business objectives. During this role, I will tackle complex client challenges, perform thorough troubleshooting to identify root causes, and escalate issues to other technical groups as necessary. My commitment to delivering excellent customer service is essential as the face of Bloomberg’s Enterprise Data Business. ###

Description


At Bloomberg, we take pride in being a global leader in financial information and technology, fostering a work environment that is open, inclusive, and collaborative. Our 12-week training program equips new hires with comprehensive insights into Bloomberg products and services, client needs, and the global financial market landscape. I will have the opportunity to enhance my skills, engage in mentoring, and contribute to quality control and idea generation initiatives. I will join our Enterprise Data Technical Support team, which handles a substantial volume of tickets for critical clients relying on our data for vital market decisions. Through dedicated training and hands-on experience, I will be positioned to excel in my role and potentially explore diverse career paths within the company, including Senior Client Service Roles, Sales, Enterprise Technology Services, Finance, and Engineering.
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