3125 IT & Software Developer jobs in the UK
IT Problem Management Lead
£45,000 - 45,000
Blackwater Recruitment Ltd
Shelton Street 71-75, Hulme
£45,000 - 45,000
Requirements
Must:
- At least 2 years hands-on IT support experience within a professional services environment
- Strong customer service ethic, whether face-to-face, via phone, email or chat
- Ability to prioritise workloads effectively and take full ownership of tasks
- Self-motivated with a continuous improvement mindset
- Clear understanding of data protection and confidentiality principles
- Awareness of Windows Server environments
- Cloud exposure, particularly with Azure and Microsoft 365
- Active Directory and Azure AD (Entra ID) user configuration experience
- Strong analytical and problem-solving skills with excellent attention to detail
- Ability to work collaboratively within a team environment
- Solid technical understanding of current technologies, suppliers, and industry terminology
Responsibilities
- Owning and driving prioritised Problems and Known Errors through to resolution or eradication
- Acting as a visible can-do problem-solving role model within the IT team, leading and influencing colleagues in a matrix capacity
- Delivering high-quality 2nd/3rd line technical support across a broad technology estate
- Taking a hands-on approach to troubleshooting hardware, applications and system issues
- Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes
- Designing and implementing automation measures where appropriate
- Supporting and mentoring other IT team members
- Supporting core technologies including Windows, Azure Virtual Desktop and Microsoft 365 as part of Problem Management activity
- Providing end user computing, mobile device, and printer support where required
- Owning and maintaining the IT knowledge base for Problems, Known Errors and Workarounds
Description
We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. This is a key hire within our IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance, and client service are critical. Our role is predominantly office-based in Manchester, with flexibility for up to two days per week working from home. This is an excellent opportunity to take ownership of a critical IT discipline and play a pivotal role in improving system stability and enhancing the overall IT service delivered to legal professionals and clients alike.
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You can find DevOps salaries in the UK here.
How many DevOps jobs are in the UK?
Currently, there are 3125 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, MOD - Defence Digital, FCDO Services, Executive Jet Support Ltd among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 93 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 93 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.