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Field IT Technician
£30,000 - 30,000
Birchgrove
Cobham Park Woodland Track, Cobham
£30,000 - 30,000
Requirements
Must:
I am looking for candidates with:
- 1-2 years of experience in a similar role
- Proficiency in troubleshooting Microsoft Windows 10 and 11 issues
- Experience with hardware fault diagnosis and repairs
- Knowledge of Office 365 app setup and support
- Familiarity with Multi-Factor Authentication Administration
- Understanding of Office 365 storage and SharePoint setup and support
- Basic networking protocols (IP addressing, DHCP, DNS)
- A valid driving license and willingness to travel
- A commitment to enhancing residents' well-being and fostering a sense of community
- Adaptability and decision-making skills to manage competing priorities
- A willingness to work flexibly to meet business needs
Responsibilities
As a member of our team, you will be responsible for:
- Receiving, managing, and recording IT helpdesk requests via telephone or email
- Conducting initial triage and responding to support calls on working days, escalating to the IT Manager or Outsourced Managed Service when necessary
- Resolving helpdesk requests, including creation of new users, Office 365 SharePoint management, e-mail account creation, backup maintenance, service and system checks, and general IT troubleshooting
- Performing hands-on, on-site initial break-fix analysis of IT issues
- Basic installation, configuration, and support of IT equipment (PCs, phones, laptops, printers, etc.)
- Being prepared to assist with out-of-hours support requirements, if necessary
Description
At Birchgrove, we are an innovative build-to-rent operator focused exclusively on the over 65s, driven by purpose and the desire to make a meaningful difference in the lives of our colleagues and customers. We are committed to fostering an inclusive and diverse workplace, ensuring everyone feels valued, respected, and empowered. We hold certifications as a Disability Confident Employer and are proud members of the Foundation of Living Wage Employers.
In this role, you will serve as the first line of support, responsible for triaging ad-hoc support requests, providing either remote or hands-on on-site assistance as needed. You will be based out of our office in Cobham and will travel to various sites across North London and Surrey, with the possibility of new sites opening in the near future.
We offer opportunities for growth, competitive compensation, and benefits that include a healthcare cashback scheme and an electric car scheme. We believe in the power of diversity and inclusion and are passionate about making a positive impact on our residents and the community. If you are seeking a fulfilling career within a reputable and respected organization, I encourage you to apply and join our dynamic team.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 972 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
u-blox, Defaqto, Dementia UK, Equator, AWE, Babcock International, BAE Systems among others, are currently hiring for IT roles in the UK.
The company with most openings is La Fosse as they are hiring for 31 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is La Fosse as they are hiring for 31 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.