2524 IT & Software Developer jobs in the UK
1st/2nd Line Support Engineer
£30,000 - 30,000
Billing Finance Ltd.
Great Billing Way, Northampton
£30,000 - 30,000
Requirements
Must:
- Previous experience in a Service Desk / IT Engineer or IT Support role
- Strong understanding of Microsoft Windows 10/11, Windows Server, AD, Microsoft 365, Azure, and Entra
- Knowledge of Anti-Virus and security software
- Networking experience (LAN, WAN, Wi-Fi, and VPN)
- Good understanding of PC hardware and software set-up and configuration
- Experience with an ITSM (ticketing system) at an agent level
- Ability to work under pressure and prioritize tasks effectively
- Excellent communication and interpersonal skills
Responsibilities
- Act as the first point of contact for IT issues via helpdesk ticketing system
- Resolve 1st and 2nd line issues first time; escalate when necessary
- Administer user accounts, permissions, and security access using AD and M365
- Image, configure, deploy, and support laptops, mobile devices, and peripherals
- Diagnose and fix connectivity issues such as Wi-Fi, DNS, and LAN/WAN problems
- Maintain accurate records of IT assets and access rights
- Administer cloud (SaaS and PaaS) applications and services
- Contribute to process improvements in the IT department
- Support users in technology use by providing training and advice
- Ensure compliance with SLAs within an FCA regulated business
Description
We are Billing Finance, a privately-run, family-owned vehicle financing company based on the outskirts of Northampton. We are in an exciting phase of transformation, focusing on providing financing solutions to customers with non-standard credit profiles. Our mission is to ensure our customers and staff are at the heart of everything we do. We offer a fantastic range of benefits including a discretionary bonus scheme, hybrid working, and a personal growth fund. Join us in our commitment to making a positive impact.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2524 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, razorblue Careers, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.