4646 IT & Software Developer jobs in the UK
1st Line Support
£25,000 - 29,000
Timothy's Bridge Road, Willenhall
£25,000 - 29,000
Requirements
Must:
- Experience in a 1st line IT support or service desk role
- Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint)
- Experience with Active Directory or user account management
- Familiarity with ticketing systems such as ServiceNow or similar platforms
- Strong troubleshooting and communication skills
Responsibilities
- Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins
- Log, prioritise, and resolve support tickets in line with service level agreements
- Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications
- Provide support for laptops, desktops, printers, and mobile devices
- Manage user accounts and permissions in Active Directory and Microsoft Entra ID
- Escalate complex issues to 2nd or 3rd line support teams
- Support users across multiple UK and Ireland locations
- Assist with new starter setup, including laptop builds, software installation, and access configuration
- Provide IT induction support for new employees joining the business
- Maintain accurate documentation of issues, resolutions, and user interactions
- Coordinate equipment orders through approved IT suppliers
Description
We are a growing IT support team operating across multiple business units. This is an opportunity to gain practical experience in a dynamic IT environment while supporting users across various locations in the UK and Ireland. We offer exposure to a wide range of IT systems, development opportunities, and annual salary reviews. Initially, youll work five days in the office before transitioning to a hybrid working pattern.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4646 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Wilson James, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.