1915 IT & Software Developer jobs in the UK
IT Service Support Analyst
£30,000 - 40,000
Better Days Recruitment Ltd
Oak Street 15, London
£30,000 - 40,000
Requirements
Must:
- Minimum of 2-3 years of 1st/2nd line middleware and technical support experience is essential.
- Solid experience in 1st/2nd line IT support, both deskside and remote.
- Exposure to and experience with MS Azure.
- Experience with Enterprise Service Bus (ESB) or similar integration and middleware technologies.
- Familiarity with SharePoint administration and Microsoft 365 environments.
- Scripting or automation experience with C#, Java, PowerShell, Bash, or Python.
- Familiarity with Windows and Linux administration.
- Experience working with Azure Cloud or hybrid cloud environments.
- Knowledge of ITIL is a plus.
- Experience with Rhapsody or InterSystems is preferred.
- Experience with iSentry is desirable.
- Experience in the healthcare sector is essential, with exposure to working for or with the NHS being desirable.
- Understanding of HL7 messages is highly desirable.
- Experience working to SLAs with a strong emphasis on service delivery.
- Outstanding customer service and communication skills, both verbal and written.
- A collaborative team player who is proactive and detail-oriented.
- Accountable for personal workload while also being willing to work as part of a team.
Technologies
C#
ESB
HL7
ITIL
Microsoft 365
Responsibilities
In this role, I will ensure the stability, performance, and reliability of integration and enterprise systems across my client base. Most of our clients are healthcare-related, but there will also be opportunities to support financial and enterprise clients as needed. I will provide internal technical support to my colleagues, including desktop support, device management, and the maintenance of internal IT systems and security platforms.
I will deliver 1st and 2nd line technical support within healthcare integration platforms and applications. My duties will include creating cases based on the thresholds of the platform—categorized as low, medium, or high status. I will monitor the client environment, solving queries and issues, and performing preventative work, such as identifying when services have crashed or if no data is coming through. My role will also involve fixing and troubleshooting laptops, devices, and systems internally.
Description
I am excited to invite an experienced Service Support Analyst Engineer to join our Global Support and Operations Team. This is a small but crucial team that is vital to our business, and this new position offers potential for growth and career progression as I gain more knowledge and understanding of the role. The working hours are standard Monday to Friday, with some remote out-of-hours work required on a rota basis, for which I will provide remuneration. Although the office is based in London, this role primarily allows for remote working. Ideally, I would like you to travel to central London once a week, but we can adjust this based on your location.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1915 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yorkshire Dental Suite, Autopeople Uk Limited, Central Technology Ltd, Nexus Vehicle Rental, Zonal Retail Data Systems Limited, Prodigy IT Solutions, Blackbird Corporate Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.