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IT Support Engineer
£28,000 - 30,000
Beam Recruit
Norman Street 127, Wirral
£28,000 - 30,000
Requirements
Must:
- Previous experience in an IT support role (1st or 2nd line), preferably in an MSP or fast-paced environment.
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
- Experience with Windows Server, Microsoft 365, and virtualization (Hyper-V).
- Confident communicator with excellent client-facing and problem-solving skills.
- Full UK driving licence and access to a vehicle insured for business use (essential).
- Organised, proactive, and comfortable working independently or as part of a team.
- Familiarity with IT ticketing systems and escalation procedures.
Responsibilities
- Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits.
- Use RMM tools for daily proactive maintenance and monitoring.
- Install and troubleshoot a wide range of IT hardware and software, including servers, desktops, firewalls, switches, and wireless networks.
- Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory.
- Manage users and permissions across Active Directory and Microsoft 365.
- Assist with IT projects including new system installs, office moves, and network rollouts.
- Maintain accurate system documentation and client environment records.
- Provide onboarding, training, and technical guidance to users.
Description
We are a well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for our clients, we pride ourselves on providing expert support, proactive maintenance, and trusted consultancy. We work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. We foster a forward-thinking culture where everyone is treated as an individual and we have a supportive senior management team with a history of stability who lead with our values. Our business has a heart, and we truly care about our staff, ensuring that your voice is heard. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. If you think you’d be a great fit, we’d love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1679 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, Leidos, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.