3187 IT & Software Developer jobs in the UK
Senior Desktop Support Engineer
£40,000 - 75,000
Stocks Lane, Peover Superior
£40,000 - 75,000
Requirements
Must:
- Advanced experience with MS Intune and Group Policy configuration, designing, implementing, and optimizing policies at scale.
- In-depth knowledge of Windows Operating Systems (Win11) and associated security tools such as desktop antivirus and encryption technologies.
- Practical experience with M365 services, including proficient use of Microsoft Defender for Endpoint (MDE).
- Advanced skills in device performance monitoring and diagnostics, with the ability to identify and resolve systemic issues.
- Working knowledge of MacOS to support a diverse endpoint landscape.
- Strong understanding of laptop/desktop hardware configuration and troubleshooting.
- Familiarity with ITIL processes and application of industry-standard service practices in an enterprise environment.
- Key skills in risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology.
Responsibilities
- Provide technical support for service management to resolve complex issues for specific clients or groups of clients.
- Develop and improve the support model and service offerings to enhance customer service.
- Execute preventative maintenance on hardware and software, utilizing monitoring tools to identify and prevent potential issues.
- Maintain a knowledge base of detailed documentation for resolved cases to promote future reference and self-service opportunities.
- Analyze system logs and user reports to identify root causes of issues and provide resolutions through hardware fixes or software changes.
- Implement automation and monitoring enhancements to drive stability, capacity management, and business continuity.
- Identify and address service-impacting risks and issues, raising them through appropriate processes where needed.
- Actively tune monitoring tools and alert thresholds to promptly identify issues as they arise.
Description
We are looking for a Senior 3rd Line Desktop Support Engineer to help shape the future of our end-user technology environment in Knutsford. This role acts as a senior technical authority, providing specialized guidance and resolving escalated issues, while significantly influencing our engineering roadmaps. We foster a collaborative and innovative environment, focusing on operational effectiveness and supporting a culture that values respect, integrity, and excellence. Join our team to play a pivotal role in maintaining and enhancing our critical technology infrastructure!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3187 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, TAG Support Services Limited, MOD - Defence Digital, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 97 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 97 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.