2958 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience developing chatbots on Sprinklr platform or other CX platforms
- Production-grade conversational AI solutions experience
- ML model training with measurable performance improvements
- Strong troubleshooting across bot logic, integrations, and platform configuration
- Excellent communication and ability to balance development with support responsibilities
- (Preferred) Experience with multiple Sprinklr modules (Service, Marketing, Social)
- (Preferred) Sound knowledge of chatbot design principles and exposure to CX platforms
- (Preferred) Agile methodology experience
- Agile Development
- Database Design/Development
- Debugging
- APIs/Web Service Integration
- Programming/Scripting
- Version Control
- Microservices/Service Oriented Architecture
- IT Security
- Cloud Computing
- Software Testing
- Continuous Integration/Continuous Deployment Automation & Orchestration
- Application Development
- Algorithm Design
- Software Development Lifecycle
- Decision Making
- Growth Mindset
- Inclusive Leadership
Responsibilities
- Design and develop chatbots using Sprinklrs Conversational AI with Dynamic Workflows and Smart FAQ
- Implement and train ML models: Zero Shot, Issue Type Intent, and Smart FAQ
- Create qualifying and issue-type bots with proper intent, entity, and context handling
- Integrate bots with external systems via APIs and deploy across multiple channels
- Create rich media assets (buttons, images, carousels) for enhanced user experience
- Provide ongoing support and troubleshoot bot performance issues
- Monitor metrics: containment rates, sentiment analysis, conversation quality
- Manage change sets for dev-to-prod deployments
- Configure Rules, Macros, Workflows, Queues, and Unified Routing
- Create Dashboards, Reports, and Secure Forms
- Troubleshoot live chat deployments, platform issues, and CSP configurations
- Manage permissions, roles, and personas as required
Description
At BT Group, we are proud to be the worlds first telco, with a rich heritage in the telecommunications sector. Our team is focused on driving the largest and most successful digital infrastructure project in the UK, connecting over 25 million premises to full fibre broadband. In addition to our investments in 5G, we are committed to transforming how people connect. As we streamline our systems and processes, we are excited about the prospect of creating the best telco in the UK, enhancing customer experiences through advanced technology and AI. We welcome candidates who seek to embrace flexibility in the workplace and are passionate about contributing to a diverse and inclusive environment.
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You can find Machine Learning Engineer salaries in the UK here.
How many Machine Learning Engineer jobs are in the UK?
Currently, there are 2958 ML, AI openings. Check also: TensorFlow jobs, Python jobs, Computer-Vision jobs - all with salary brackets.
Is the UK a good place for Machine Learning Engineers?
The UK is one of the best countries to work as a Machine Learning Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Machine Learning Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Interface, Sellafield Ltd, Computershare, Eaton, Future Talent Learning among others, are currently hiring for ML, AI roles in the UK.
The company with most openings is Experis as they are hiring for 90 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.
The company with most openings is Experis as they are hiring for 90 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.