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Avanti Recruitment jobs

Application Support – 4 days remote per week

£28,200 - 28,200
Friar Street 30-31, Manchester + Remote
£28,200 - 28,200
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Previous experience in 1st line support and a strong interest in systems - Logical and methodical thinking abilities - Calm and structured communication skills, able to handle challenging customers - Tech-savvy; comfortable using tools like SQL, Bash, Jira, etc. - Must be based in Manchester or able to commute to the office once a week

Technologies

Responsibilities

- Provide support to users via phone and email, assisting them with a bespoke software platform in the e-commerce and logistics sectors - Troubleshoot issues related to platform rules and configurations - Use a ticketing system and collaborate with developers for issue resolution - Occasionally access client setups remotely for investigation - Maintain a calm and professional demeanor while providing structured support, avoiding the frantic atmosphere typical of call centers

Description


We are a scaling tech business based in Manchester, looking for a Support Technician to join our small, close-knit support team. You will enjoy a calm, logic-based role that allows you to delve into system workings and assist people in resolving their issues. We offer a competitive salary of £28,200, along with 5 annual leave days plus your birthday, bookable bank holidays, and a full Christmas shutdown. Our perks include BUPA health and dental coverage, a 10:00 to 17:00 workday with a full lunch break, one day per week in the office with free lunch, snacks, and drinks. Join us for a supportive and friendly team environment, with clear progression opportunities available for those looking to advance, as previous hires have moved into lead and development roles. Our interview process includes a quick introductory call with our CEO followed by a final interview with the support team, focusing on light logic questions rather than a technical test. If this position interests you, apply now for immediate consideration!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 1366 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Support roles in the UK.

The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.