2689 IT & Software Developer jobs in the UK
IT Service Design and Transition Analyst
£36,000 - 62,000
Arup CWS
Fitzroy Street 8, London + Remote (UK)
£36,000 - 62,000
Requirements
Must:
- Recognised relevant qualifications in ITIL 4 or a similar area, or actively working towards a professional qualification.
- Demonstrated experience in Service Design, Transition, or broader Service Management, with increasing responsibility and self-managed contribution within a team.
- Proven ability to work effectively with stakeholders in a global organisation, supporting more senior colleagues and contributing to team and project communication.
- Experience in managing workload, monitoring project interdependencies, and applying standard business processes to deliver work within commercial expectations.
- Developing technical knowledge in emerging or specialised areas, with a proactive approach to seeking feedback, supporting change, and generating creative solutions.
Responsibilities
- Lead end-to-end service transition planning to ensure seamless go-live aligned to project milestones and lifecycle requirements.
- Ensure operational readiness by coordinating with support, change, release, and infrastructure teams to validate documentation, SLAs, monitoring, training, and tooling.
- Identify and mitigate transition risks, managing dependencies and issues to maintain service continuity and resilience.
- Define and govern service acceptance criteria, ensuring solutions meet agreed performance, security, compliance, and support standards before handover.
- Deliver effective knowledge transfer and support enablement to ensure operational teams can successfully manage services post-deployment.
- Partner with business stakeholders, product owners, and users to design customer-centric, scalable services aligned to strategic objectives.
- Produce service blueprints and models covering end-to-end journeys, processes, roles, SLAs, KPIs, and escalation paths.
- Ensure service designs comply with enterprise architecture, security, regulatory, and ITSM standards through design governance.
- Drive continuous improvement using performance insight, incident trends, and user feedback.
- Act as a trusted advisor, translating technical delivery into clear, value-focused outcomes for business stakeholders.
Description
At Arup, we are a collective of designers, consultants, and experts dedicated to sustainable development, providing opportunities to collaborate on ambitious projects that deliver meaningful outcomes for clients and communities. Our purpose, shared values, and collaborative approach have set us apart for over 75 years. We prioritize creating diverse and inclusive workplaces where everyone can contribute and succeed. This role offers a chance to join a dynamic and dedicated team focused on service management excellence, working remotely while supporting our mission to align IT services with business objectives.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2689 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 85 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 85 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.