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Application Support Analyst

£28,000 - 35,000
King Street 6, Cirencester
£28,000 - 35,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for candidates with previous experience in an application support or technical support role. You should have strong problem-solving and analytical skills, along with exceptional attention to detail. As a confident communicator, you will be able to engage effectively with stakeholders at all levels. Being organized and methodical, you should have the ability to manage multiple priorities efficiently. Additionally, a consultative approach that simplifies technical issues for non-technical audiences is essential.

Technologies

Responsibilities

In this role, you will provide technical support for core line of business applications, resolving incidents and service requests within agreed timescales. You will monitor application health, data processing, and integrations to ensure service continuity. Investigating recurring issues, conducting root cause analysis, and implementing long-term solutions will be part of your duties. You will also maintain technical documentation, FAQs, and support procedures, as well as collaborate with internal and external teams on release cycles, testing, and validating system updates.

Description


This is a fantastic opportunity for someone with a passion for problem-solving who enjoys collaborating with technical teams and making a tangible impact on system performance. I invite you to consider this opportunity if you have 2+ years of relevant experience in a similar role and knowledge of the professional services sector. Relevant qualifications or progress towards IT certifications would be advantageous. We are offering a salary ranging from £27,000 to £35,000 depending on experience, along with hybrid working arrangements (2 days per week in the Cirencester office). You will receive 25 days of holiday plus bank holidays, a 10% non-contributory pension scheme, an annual performance-related bonus of up to 10%, optional private health cover, a health cash plan, free onsite parking, flexible working arrangements, and 2 days of paid leave per year for charity work. If you are ready to take the next step in your IT support career and join a supportive team within the professional services sector, I would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 1152 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, NTT Data UK among others, are currently hiring for Support roles in the UK.

The company with most openings is Ascendion as they are hiring for 36 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.