4321 IT & Software Developer jobs in the UK
Requirements
Must:
- HND/HNC, NVQ4 or equivalent in Information Technology, Computer Science or related field
- 2 years relevant IT support experience providing 1st and 2nd Line / Systems Admin / Helpdesk / Desktop support role
- Track record of providing support of PCs, laptops, printers etc for a large business application (e.g., Retail, Hospitality, Finance) in a complex organisation
- Strong technical experience of IT Systems, hardware, software and networking principles with the ability to diagnose and troubleshoot technical issues
- Experience with retail software, understanding of its functionalities, and experience in setting it up (EPOS, Ecommerce, SAGE, CCTV and Audio systems, etc)
- Proficient in Microsoft Operating systems, Windows 10, Windows 11, Server 2008-2019, Active Directory and Microsoft 365/Azure Solutions, SQL
- Competency in Office 365 administration as a user and in admin setup
- Understanding of networking (DNS / routing / VPN)
- Experience with data backup systems
- Familiarity with managing telephony systems, IP telephony, cloud-based systems, and mobile management
- Ability to be hands-on, preparing for IT set up in store refits (e.g., wiring plugs, pulling through cables, putting up shelves, etc)
- Excellent communication skills, providing step-by-step technical help, both written and verbal in everyday language
- Strong planning and organizational skills with time management and prioritization abilities
- Ability to meet deadlines and respond positively to pressure
- Motivated, proactive, enthusiastic, and friendly disposition
- Willing and able to travel including overnights and weekends to meet operational needs
- Hold a current, full clean driving license and access to a vehicle
- Right to work in the UK
Responsibilities
- First point of contact, via email, telephone, and in person, providing high-quality 1st and 2nd line IT support to all users
- Respond to and deal with tickets and phone calls raised to the helpdesk in a timely manner and provide efficient progression
- Take ownership of IT issues and tasks and see them through to completion, or escalate more complex issues as required
- Remotely connect and assist employees with IT-related queries, maintaining communication until resolved
- Set up new user accounts and profiles, and resolve password issues
- Prioritize and manage multiple open cases simultaneously
- Install and configure IT hardware and software including PCs, printers, networking equipment, CCTV, and audio systems
- Assist in the build and deployment of desktops and laptops
- Ensure the smooth running of all ICT systems, including anti-virus software, print services, and email provision
- Provide secure access to the network for remote users
- Test hardware and software releases and upgrades
- Assist manager in implementing IT policies, procedures, documentation, and best practices
- Exhibit flexibility to work out of hours and weekends to address IT emergencies and ensure continuity of IT service, including during peak periods and bank holidays
- Assist the IT Manager with daily activities such as user/group administration, software/hardware installation, IT asset management, patch deployment, and desk relocations
- Participate in the out-of-hours support rota as needed
Description
We are a Belfast-based multi-channel retailer, Argento, founded in 1997, operating 25 stores throughout the UK and Ireland. We are excited to invite an experienced IT Support Administrator to join our Head Office Team. This full-time, permanent role at Argento Head Office in Belfast involves a balance of office-based work and travel to our various sites. The position offers a competitive salary of £32,000 per annum, with additional benefits including a company laptop and mobile, on-site parking, use of a company vehicle, a generous staff discount after probation, auto-enrolment pension, eye care vouchers, flu jab vouchers, and regular staff events.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4321 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, MandM, TBG Solutions Ltd, HM Land Registry, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.