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IT Operations Manager
£80,000 - 85,000
Arcas Technology Ltd
Corporation Street 309, Canning Town
£80,000 - 85,000
Requirements
Must:
- Proven experience managing IT Operations teams.
- Strong knowledge of Active Directory and Office 365 administration.
- Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi).
- Experience supporting both Windows and macOS environments.
- Demonstrated ability to manage IT budgets and third-party suppliers.
- Strong interpersonal and service delivery skills.
- Advanced technical knowledge of enterprise systems and productivity tools.
- Demonstrated experience managing cybersecurity operations, with a strong understanding of ISO27001 compliance frameworks and best practices.
Responsibilities
- Lead the internal helpdesk, ensuring exceptional technical support for staff, clients, and partners.
- Coach and manage the IT Operations team to uphold service excellence.
- Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs.
- Oversee planning and delivery of infrastructure services including networks, servers, virtualization, storage, and backups.
- Maintain and evolve infrastructure documentation and policies to meet business needs.
- Identify and implement enhancements based on performance trends and user feedback.
- Ensure robust data security, backup, and recovery operations.
- Maintain secure, consistent, and reliable infrastructure systems in compliance with legal and internal standards.
- Manage third-party contracts and budgets to ensure value and SLA compliance.
- Build strong relationships with internal stakeholders and external suppliers.
- Lead R&D into new technologies aligned with strategic goals.
Description
We are a dynamic organization committed to delivering high-quality internal IT services, and we are seeking an experienced IT Operations Manager to lead our infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning our IT infrastructure with broader business goals. If you are a seasoned IT Operations Manager with a passion for leadership, infrastructure excellence, and customer-focused service delivery, we would love to hear from you.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 1086 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for IT roles in the UK.
The company with most openings is Hays as they are hiring for 29 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Hays as they are hiring for 29 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.