2956 IT & Software Developer jobs in the UK
Heating Equipment Technical Support Advisor
£26,000 - 35,000
Aqualine
Shakespeare Lawn, Leeds + Remote (UK)
£26,000 - 35,000
Requirements
Must:
- Minimum 2 years in a practical electrical, heating, installation or service engineer role
- Formal electrical training or qualifications (e.g. NVQ, City & Guilds, apprenticeship, equivalent)
- Confident working with wiring diagrams, controls, heaters, power requirements and fault diagnosis
- Comfortable speaking to customers and installers on the phone
- Strong problem-solving ability and logical approach
- Good written English and attention to detail
- Basic IT skills (email, Excel, CRM systems)
- Must be based in Yorkshire and able to attend occasional meetings/training in Huddersfield
- Proven, stable employment history
- Dedicated home office with reliable wired internet connection
- Prior experience working remotely
- Exclusive commitment to Aqualine (no other employment or side businesses)
Responsibilities
- Handling inbound technical and sales enquiries by phone and email
- Advising customers and installers on electrical connections, heating requirements, controls and safe installation
- Troubleshooting faults on sauna heaters, steam generators and control systems
- Guiding customers through real-world installation scenarios and problem solving
- Recommending suitable products and accessories, upselling where appropriate and closing sales
- Processing orders and updating customer records
- Coordinating with warehouse and suppliers on stock and deliveries
- Creating simple technical guides, videos and articles for customers and staff
- Developing internal technical training materials and installation resources
- Providing technical training to existing and new team members
Description
Aqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. We are a small, friendly, ambitious team with big growth plans, and due to our rapid growth, we are looking for a hands-on, practically minded Technical Advisor. You will play a key role in shaping our technical support function and will be trusted as the in-house expert. This is a home-based position, and we offer a salary between £26,000 to £35,000 depending on experience, along with bonuses and benefits.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2956 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Lloyds Banking Group, Companies House, Digital Advanced Control, Accenture, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.