2059 IT & Software Developer jobs in the UK
Technical Support Engineer - CAD/CAM Software
£40,000 - 45,000
Cowley Road 46, Meer End
£40,000 - 45,000
Requirements
Must:
- Proven experience supporting software products in a customer-facing role.
- Strong troubleshooting and Windows application support skills.
- Excellent written and verbal communication.
- Familiarity with ticketing systems such as Zendesk, Jira Service Management, or Freshdesk.
- Understanding of CAD/CAM, CNC, or design/manufacturing workflows.
Desirable:
- Experience supporting 3D design, CNC, or engineering software.
- Exposure to software testing, bug tracking, or release validation.
- Knowledge of scripting (PowerShell or Python) or helpdesk documentation tools.
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Responsibilities
- Take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas.
- Diagnose and resolve customer issues covering installation, licensing, and workflow challenges.
- Provide expert support via email, phone, and remote tools.
- Collaborate with the engineering team on bug fixes, testing, and product feedback.
- Maintain documentation and contribute to internal knowledge sharing.
- Become the go-to expert customers rely on for quick, clear, and professional technical help.
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Description
We are an established software company whose products are used by makers, manufacturers, and engineers around the world to turn creative 2D and 3D designs into real products. Our software sits at the intersection of design, CAD/CAM, and CNC machining, empowering users to produce anything from intricate signage to precision-engineered parts. This is a standalone role suited for someone confident working independently, with strong communication skills and an analytical approach to problem-solving. What we offer includes a salary of up to £45,000, depending on experience, hybrid working (3 days on-site near Solihull/Balsall Common), 25 days’ holiday plus bank holidays, an 8% company pension, private healthcare, and death-in-service benefit. If you’re passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we’d love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2059 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Kendal Nutricare, Together, BAE Systems, Lighthouse Schools Partnership, WGM Engineering, Managed IT Experts among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.