2614 IT & Software Developer jobs in the UK
Requirements
Must:
- 3+ years experience in IT, application or systems support
- Strong troubleshooting mindset with experience resolving application-level issues
- Working knowledge of Windows Server and networking fundamentals
- Experience working with ticketing systems and service management processes
- Confident communicating with customers and managing stakeholder relationships
- Ability to prioritise workload and work independently
- Desirable: SQL experience (queries, reporting, data integrity)
- Desirable: Experience supporting business-critical applications
Responsibilities
- Provide 2nd line technical and application support to internal users and external customers
- Take ownership of escalated issues and manage them through to resolution
- Identify root causes of recurring issues and implement long-term fixes
- Support system upgrades, testing, and deployment of new features
- Maintain and improve internal documentation and support processes
- Monitor system performance and proactively identify risks or vulnerabilities
- Act as a technical point of contact for key customer accounts
- Deliver onboarding, user training, and best-practice guidance
- Monitor customer usage and engagement to reduce churn
- Translate customer feedback into actionable improvements
- Support SQL-based databases, ensuring performance and integrity (desirable)
- Write and optimise SQL queries for reporting and issue resolution (desirable)
- Investigate data discrepancies and support data migrations (desirable)
Description
We are a leading organization operating the largest purpose-built alarm receiving centre and remote monitoring station in Europe, delivering critical security and monitoring services to clients across the UK. We offer a competitive salary of £30,000–£35,000 depending on experience, and this role is based on-site in Cambridgeshire. As a 2nd Line Technical Support Engineer, you will have the opportunity to work in a dynamic environment where you act as a crucial bridge between IT, data, and customers, ensuring high-quality user experience and system stability.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2614 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Didsbury Engineering Co Ltd, Roke Manor Research Limited, Modus Furniture Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.