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IT Support Engineer
£25,000 - 28,000
Anderson Wright Consulting
Lever Street, Pytchley
£25,000 - 28,000
Requirements
Must:
- Minimum 3 years’ experience in IT support, helpdesk, or a managed service provider (MSP) environment (preferred).
- Strong knowledge of Windows and macOS operating systems, Active Directory, Office 365, and networking fundamentals.
- Experience with Azure or similar cloud platforms.
- Excellent troubleshooting, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential.
- Must live within a 20-mile radius of Kettering, UK, with a valid driving license and access to a car.
Responsibilities
- Provide 1st and 2nd line technical support via phone, email, and remote tools.
- Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft 365, Intune, Azure).
- Install, configure, and maintain IT systems, software, and hardware.
- Proactively monitor systems to prevent downtime and respond to alerts.
- Escalate more complex issues to senior engineers when required.
- Document incidents, solutions, and technical procedures accurately.
- Contribute to process improvements and client satisfaction initiatives.
Description
We are a growing Managed Service Provider (MSP) based in Kettering, UK, looking to recruit an experienced IT Support Engineer to join our dynamic and collaborative team. We pride ourselves on delivering reliable, proactive, and customer-focused technology solutions, ranging from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity for you to join our forward-thinking company, where your technical skills will be valued and your career can thrive. As part of our friendly, knowledgeable team, you will be the first point of contact for clients, ensuring seamless IT operations for a diverse client base. We offer a starting salary of £25,000 per annum, increasing to £28,000 upon successful completion of the 6-month probationary period, along with professional development and training opportunities, exposure to a wide range of technologies and industries, a supportive and collaborative working environment, and genuine career progression opportunities. If you are an ambitious IT professional looking for your next step, we would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2630 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, HM Land Registry, Pharmacy2U, Street Group, Mas & Pas Limited, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.