3192 IT & Software Developer jobs in the UK
D365 CE Contact Center Consultant
£90,000 - 90,000
Amtis Professional Ltd
Hackney Road 2-4, London
£90,000 - 90,000
Requirements
Must:
- Strong background working with D365 in a contact center setting, ideally in a senior or lead analyst or consultant capacity.
- Solid understanding of omnichannel contact centre technologies and Teams Telephony.
- Familiarity with Azure Communication Services and how it can support customer engagement functions.
- Confident with the Power Platform, particularly in environments where automation and workflow optimisation add value.
- Strong communicator with excellent problem-solving skills and the ability to work effectively across teams.
- Comfortable operating autonomously while also influencing and supporting wider project groups.
Responsibilities
- Take the lead in guiding the design, enhancement, and evolution of D365-based contact centre solutions, ensuring they align with operational needs and wider business goals.
- Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys.
- Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation.
- Leverage Azure Communication Services to support modernised call handling and customer interaction approaches.
- Work collaboratively with cross-functional colleagues, contributing expertise and steering solution direction rather than executing tasks in isolation.
Description
We are looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our clients customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, open to candidates who prefer to work mostly remotely. We offer a competitive salary, dependent on experience, circa £65k–£90k, along with a flexible working model and genuine opportunities to grow your career and develop professionally.
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How many DevOps jobs are in the UK?
Currently, there are 3192 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
Arctic Shores, Bluefruit Software Limited, Treloar School & College, Leger Shearings Group, TBG Solutions Ltd, Counter Terrorism Policing, Sage among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 111 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 111 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.