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Application Support
£35,000 - 45,000
Ambis Resourcing
Wymondham Road, Leicester + Remote (UK)
£35,000 - 45,000
Requirements
Must:
To be considered for the Sage 200 Support Consultant position, you must have:
- Strong Sage 200 support experience
- Proven experience supporting Sicon Manufacturing modules
- A strong customer service ethos and a focus on customer success
- Experience working remotely with support tickets or escalations
- Excellent communication and troubleshooting skills
Responsibilities
In this fully remote role, your day-to-day responsibilities will include:
- Managing support tickets and troubleshooting Sage 200 and Sicon Manufacturing issues
- Liaising with clients to deliver fast and friendly solutions
- Collaborating with developers, consultants, and the support manager to maintain high standards of service
- Helping to improve customer success outcomes
You will initially assist in reducing a backlog of Sage 200 support tickets, working within a friendly and down-to-earth support team led by a people-first manager. In the longer term, you'll have the opportunity to cross-train into Microsoft Dynamics, providing a clear development path into broader ERP consulting.
Description
We are a dynamic, long-established Sage solutions provider with over 40 years in the industry. As a leading Sage consultancy and recognized Sage Development Partner, we are one of the largest Sage resellers in the Midlands. Our team of 28 staff is focused on delivering high-quality Sage 200 and Sage Intacct consulting solutions to SME clients across the UK. We pride ourselves on a friendly, inclusive team culture characterized by strong collaboration and exceptionally low staff turnover. This role offers a salary of £45K and allows for full remote work, making it ideal for someone seeking flexibility and autonomy. Join us for broad exposure to Sage 200 modules and a variety of support challenges in a supportive team environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2616 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, Leidos, BAE Systems among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.