2302 IT & Software Developer jobs in the UK
Requirements
Must:
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- I have 3+ years of experience in a service desk or helpdesk role, providing 2nd/3rd line support.
- I possess strong hands-on experience with the Microsoft 365 suite, including Exchange Online, SharePoint, OneDrive, and Teams.
- I have a proven ability to support and troubleshoot Microsoft Azure services, including Azure AD and its integration with on-premise Active Directory.
- I demonstrate excellent communication and customer service skills, with the capability to explain technical concepts to non-technical users.
- I hold at least one Microsoft Fundamentals certification (e.g., AZ-900, MS-900, SC-900).
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Responsibilities
- I will provide expert 2nd and 3rd line technical support to end-users via phone and email, resolving issues related to M365, Azure, and integrated business applications.
- I will manage the full lifecycle of support tickets, from initial diagnosis and troubleshooting to resolution or escalation, ensuring detailed and accurate updates.
- I will collaborate with and escalate complex incidents to third-party vendors, managing the process through to a satisfactory resolution.
- I will consistently meet and exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure a high standard of customer satisfaction.
- I will contribute to the teams knowledge base by creating and maintaining clear technical documentation and support guides.
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Description
I am part of a leading technology organization seeking an experienced and proactive Cloud Service Desk Specialist to join my dedicated onsite support team. In this role, I will be a key point of contact for providing advanced technical support across a modern cloud technology stack, including M365, Azure, and various business applications. I will be responsible for managing the entire incident lifecycle, ensuring service excellence, and contributing to the continuous improvement of our support processes. This is a full-time position with a pay range of £28,000.00-£32,000.00 per year.
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You can find DevOps salaries in the UK here.
How many DevOps jobs are in the UK?
Currently, there are 2302 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
Concentrix, Kendal Nutricare, PayItMonthly Ltd, Executive Jet Support Ltd, MastarRec, Alfa AI, Masters of Mystery among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 99 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 99 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.