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Alexander Mae  Ltd jobs

Second Line Support Desk Engineer

£30,000 - 30,000
Alexander Mae Ltd
King Street 13-15, Bristol + Remote
£30,000 - 30,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates with the following skills and experience: - Strong technical experience with Microsoft desktop operating systems and core applications, including Windows 11 and Office 2016. - Experience supporting Microsoft Active Directory and Group Policy. - Proficiency in supporting network-related technologies and equipment. - Skills in diagnosing and resolving client application, connectivity, and hardware-related incidents. - Understanding of backup and restore technologies. - A valid driving license and access to transportation. - Operational knowledge of Active Directory and understanding of NTFS permissions, hierarchy, and folder permissions. While not essential, the ideal candidate may also have experience in: - An MSP environment. - Azure and Microsoft 365.

Technologies

Active Directory
IaaS
Microsoft 365
Office 365
PaaS

Responsibilities

In this role, you will be a key component of our service desk as one of our engineers. Your primary responsibilities will include: - Providing traditional desktop support, mainly remotely, with telephone contact. - Supporting and maintaining our existing managed IT support client base. - Assisting our Projects team in building and installing IT systems, which range from Cloud deployments to on-premise and cloud servers, including Azure PaaS, IaaS, and SaaS.

Description


We are excited to assist our client as they seek a 2nd Line Support Desk Engineer to join their growing IT team. This role offers a varied and interesting work environment focused on supporting a wide variety of Azure and Office 365 services. Salary: £26,000 - £31,000, depending on experience. Hours: Monday to Friday, 9 AM to 5:30 PM. Location: Bristol (Hybrid working with three days in the office). Benefits: We offer free Microsoft training and certifications, ongoing professional development, 24 days of holiday plus bank holidays (increasing with experience), car parking, and a pension scheme.
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How many IT Support Engineer jobs are in the UK?

Currently, there are 2289 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Mas & Pas Limited, DCBL, LendingCrowd, Spiderweb systems, EG Group, Bank of England, PDL Finance Ltd among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.