Operational Governance Analyst

- Assist in identifying, assessing, and mitigating operational risks within secured lending services - Support enhancements to risk management frameworks and controls in line with regulatory requirements - Conduct risk assessments and maintain and regularly review risk registers - Collaborate with cross-functional teams to develop and execute risk mitigation plans - Support the establishment and maintenance of governance structures and control frameworks - Help develop policies and procedures to underpin governance across operations - Assist in managing and responding to operational incidents, ensuring prompt resolution and documentation - Support the development of incident management protocols to minimize risk and recurrence - Conduct root cause analysis of incidents and identify emerging themes or trends - Support the development of corrective actions to address underlying issues - Prepare and present regular risk and governance reports to management and key stakeholders - Process Data Subject Access Requests (DSARs) in compliance with data protection regulations - Ensure timely, accurate, and confidential responses - Support the delivery of training and guidance on risk management, governance best practices, and incident handling - Help foster a culture of compliance and continuous improvement