2551 IT & Software Developer jobs in the UK
Audio Visual Support Engineer
£35,000 - 35,000
Alecto Recruitment Ltd
Bushey Hill Road, South East London + Remote
£35,000 - 35,000
Requirements
Must:
- Proven experience supporting and troubleshooting AV and IT systems in field and/or office-based roles
- Strong technical knowledge of video conferencing (Teams, Zoom, Webex), networking, audio systems, and control platforms (Crestron, QSC, etc.)
- Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar)
- Experience in configuring, installing, and supporting AV solutions in client-facing environments
- A positive, proactive attitude and the ability to mentor junior colleagues effectively
- Industry certifications such as CTS (Certified Technology Specialist), QSC or Crestron training (desirable)
- Experience working with platforms such as Yealink, Neat, DSPs, or similar AV technologies (desirable)
Technologies
Responsibilities
- Troubleshooting and resolving issues across AV systems, video conferencing platforms, networks, and control systems (Crestron, QSC, Yealink, Neat, Bose)
- Providing first-class support both remotely and on-site, ensuring timely and effective resolution of client service tickets
- Configuring and programming systems to meet evolving client needs
- Conducting preventative maintenance and system health checks to reduce downtime and ensure optimal performance
- Acting as an escalation point and mentoring junior engineers, providing training and technical guidance
- Supporting system documentation and creating clear, professional guides and client reports
- Playing a key role in ongoing support system development, remote access tools, and continuous improvement
Description
We are an established and innovative provider of integrated audio-visual and collaboration solutions, seeking a Senior Support Services Engineer to join our growing service and support division. This is a fantastic opportunity to work on exciting projects with high-profile clients and evolving technologies within a supportive and passionate team. We value professionalism without corporate stiffness and encourage continuous learning and career progression. Join us in making a tangible impact on support processes and client success!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2551 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Circuit Mind, Government Communications Headquarters (GCHQ), Dirty Martini Marketing, Deep Sea Electronics Ltd, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 73 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 73 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.