2847 IT & Software Developer jobs in the UK
Requirements
Must:
- Demonstratable experience within the support space
- Demonstratable experience within the Incident & Problem space
- Demonstratable experience with Incident Management tools and processes across Agile spaces
- A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage
- Desirable working knowledge of SQL
- Desirable experience with Jira / Confluence
Responsibilities
- Manage and take ownership of support requests, issues, incidents, and defects across the platforms
- Management of incidents across the platforms
- Input into the root cause analysis and incident post-mortems off the back of service restoration
- Troubleshooting and resolving issues and incidents for first contact resolutions
- Accountable for proactively managing and prioritizing ticket queue and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLAs and procedures within our ITSM system
- Contribute effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes
Description
We are Akkodis, a leading service provider experiencing an exciting period of growth. We are looking to expand our platform support team by hiring experienced IT Support Analysts. Joining our team means being part of a dynamic environment where you can contribute to innovative solutions. We value our employees and offer opportunities for professional development and progression.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2847 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, KubeNet, Independent Office for Police Conduct, Companies House, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.