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3rd Line Support Engineer
£38,000 - 56,000
Akkodis
Bishops Square, Hatfield
£38,000 - 56,000
Requirements
Must:
- Ability to obtain Security (SC Clearance).
- Proven experience in a 3rd line support or senior mobile endpoint engineering role.
- Proficient in Modern Device Management using Workspace ONE to manage a large mobile customer estate.
- Familiarity with Workspace ONE Unified Endpoint Manager, Apple Business Manager, JAMF, ZTNA (Zero Trust Network Access), Entra ID, M365, Android Enterprise Manager, Samsung KNOX.
- Experience with certificate creation and management.
- Ability to create and manage user/device policies.
- Competence in using smart groups to control devices within a customer estate.
- Knowledge of iOS and Android mobile operating systems (installation and configuration).
- Experience in Mobile Device Management through Organization Groups.
- Skills in device onboarding and offboarding.
Responsibilities
- I will oversee the configuration and in-life support of mobile devices, including policy management changes, configuration management, and post-deployment support.
- I will manage incident queues and SLAs, leveraging my technical knowledge of mobile automation tools and my commitment to supporting the end user mobile estate.
Description
We are excited to announce an opportunity for 3rd Line Support Engineers to join our market-leading team. You will be working closely with the Build Project Coordinator and liaising with internal technical teams, customer stakeholders, third-party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. This role requires strong coordination skills and deep technical knowledge of mobile automation tools, with a commitment to delivering secure, standardized, and high-quality end-to-end mobile services. If you are looking for an exciting new challenge with opportunities for development and training while working with emerging technologies, we encourage you to apply. We value diversity and are an Equal Opportunities Employer.
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How many IT Support Engineer jobs are in the UK?
Currently, there are 1585 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.