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Workplace Technology Lead
ÂŁ50,000 - 70,000
Piccadilly Station, Manchester
ÂŁ50,000 - 70,000
Requirements
Must:
- Proven experience managing and optimizing Microsoft 365 in a business setting.
- Strong knowledge of Windows Server, Windows Desktop, and macOS, ideally managed via Intune.
- A proactive, self-starting mindset – you fix things before they break.
- Excellent communication skills, with a user-first approach to internal IT.
- A deep sense of ownership, accountability, and pride in your work.
Nice to Have:
- Microsoft 365 Certified: Enterprise Administrator Expert.
- Apple certifications or deep macOS support experience.
- Familiarity with Microsoft Purview or other governance and compliance tooling.
- Knowledge of security frameworks like ISO 27001, SOC 2, etc.
- PowerShell, Bash, or other scripting/automation experience.
- An understanding of Microsoft Copilot and what secure AI readiness looks like.
Technologies
AI
Microsoft 365
Office 365
Responsibilities
- Take a strategic view of our Microsoft 365, Windows Server, and endpoint estates.
- Define and implement best practices, governance policies, and usage guidelines.
- Ensure our systems are secure, consistent, and adaptable to business growth.
- Manage our M365 stack: Exchange, Teams, SharePoint, OneDrive, and Entra ID.
- Track Microsoft’s roadmap and ensure we benefit from upcoming features.
- Lead the safe and effective rollout of Microsoft Copilot and AI readiness.
- Maintain compliance and proper data access across the business.
- Take charge of our Windows and macOS device management using Intune.
- Ensure device configurations are secure, consistent, and user-friendly.
- Help deliver a seamless end-user experience for all staff.
- Translate technical changes into simple, clear communication for all users.
- Deliver training, guides, and documentation that empower people to use tools effectively.
- Be the go-to person for making our workplace tools helpful, not confusing.
- Bring fresh ideas and challenge the status quo.
- Proactively spot opportunities for automation, improvement, and simplification.
- Take real ownership and help us build a tech setup that scales with us.
Description
We are seeking a forward-thinking engineer with a passion for modern workplace tools and a strong sense of ownership. As our Workplace Technology Lead, you will take the reins of our Microsoft 365 platform, Windows Server infrastructure, and a growing fleet of Windows and macOS devices. This isn’t just a support role; it’s your opportunity to reshape how we work as we scale. You’ll bring clarity, consistency, and innovation to our internal technology landscape, making it secure, efficient, and user-friendly. Whether it's managing Intune policies, staying ahead of Microsoft’s latest updates, or championing the smart use of AI tools like Microsoft Copilot, you'll be the expert we turn to. This is your chance to shape the way a growing, tech-driven organization works—making things faster, safer, and simpler for everyone. If you're ready to lead, innovate, and take full ownership of our workplace technology estate, we would love to hear from you. Benefits: - Flexible working - Generous holiday allowance - Training and development budget
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