2920 IT & Software Developer jobs in the UK
Service Designer - Payments & FinCrime
£50,000 - 75,000
Piccadilly Station, Manchester
£50,000 - 75,000
Requirements
Must:
- Proven experience in service design and process improvement
- Ability to create service blueprints, customer journeys, and process maps
- Confident in hosting workshops and translating complex problems into optimisation opportunities
- Strong analytical skills with the ability to interpret customer and operational data, identify trends, and recommend actionable solutions
- Knowledge of financial crime and payments in B2C retail banking (preferred)
- Experience with tools such as Miro, Jira, Confluence, and Figma (preferred)
Responsibilities
- Map current-state customer and operational journeys across financial crime and payments services, identifying pain points, failure areas, and opportunities for improvement.
- Design future-state journeys, service blueprints, and workflow models that reduce friction, enhance effectiveness, and embed financial-crime controls.
- Gather and analyse operational data, customer feedback, and FinCrime metrics to identify root causes and service performance gaps.
- Collaborate with the Product Manager to translate service designs into feature requirements and acceptance criteria.
- Partner with Engineering, UX, and Operations teams to implement improvements and ensure end-to-end service coherence.
Description
We are a growing company based in Manchester seeking a talented Service Designer to join our team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness, and embed strong financial-crime controls across our services. We provide 25 days of holidays including your birthday off and wellness days, along with hybrid working options, and excellent career progression opportunities. If you are passionate about designing seamless, efficient, and secure customer experiences in the financial sector, we want to hear from you!
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You can find UX, UI Designer salaries in the UK here.
How many UX, UI Designer jobs are in the UK?
Currently, there are 2920 UX, UI openings. Check also: Figma jobs, Sketch jobs - all with salary brackets.
Is the UK a good place for UX, UI Designers?
The UK is one of the best countries to work as a UX, UI Designer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for UX, UI Designer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Wykes Engineering Co. (Rushden) Limited, MSC Industrial Supply Co UK, Roke Manor Research Limited among others, are currently hiring for UX, UI roles in the UK.
The company with most openings is Hays Technology as they are hiring for 82 different UX, UI Designer jobs in the UK. They are probably quite committed to find good UX, UI Designers.
The company with most openings is Hays Technology as they are hiring for 82 different UX, UI Designer jobs in the UK. They are probably quite committed to find good UX, UI Designers.