3007 IT & Software Developer jobs in the UK
Product Manager – Service Design
£60,000 - 75,000
Piccadilly Station, Manchester
£60,000 - 75,000
Requirements
Must:
- Experience as a Product Manager, Product Owner, or Service Designer in a digital, customer-centric environment
- Strong capability in end-to-end journey mapping and customer lifecycle thinking
- Experience with loyalty, rewards, incentives, or value-driven digital products is highly desirable
- Understanding of customer engagement, retention strategies, and churn reduction
- Comfortable using data and insights to inform product and journey decisions
- Strong stakeholder management and cross-functional collaboration skills
- Experience in financial services, fintech, e-commerce, or subscription-based products is a plus
Responsibilities
- Own and evolve the rewards, perks, and cash-incentives roadmap, aligned to customer lifecycle stages
- Design and optimise end-to-end customer journeys, ensuring rewards experiences feel joined-up and purposeful
- Improve clarity, relevance, and usability of reward features to drive engagement and retention
- Analyse customer behaviour, reward usage, and drop-off points to identify opportunities to reduce churn
- Collaborate with UX/UI, engineering, marketing, data, and commercial teams to deliver a cohesive service experience
- Apply service design thinking to connect customer needs, product decisions, and delivery outcomes
- Gather insights through research, testing, and feedback to continuously refine the rewards proposition
- Support the expansion and optimisation of the perks and partnerships ecosystem
- Communicate product vision, performance insights, and recommendations clearly to stakeholders
Description
We are a forward-thinking company looking for a Product Manager to join our team, where you will play a pivotal role in shaping our rewards proposition that directly impacts customer loyalty. We provide a competitive salary and benefits package, including hybrid working options, a birthday off, and a training and development budget. In this collaborative environment, youll embed service design capability within product delivery and work closely with cross-functional teams.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 3007 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
The Scouts Association, Mas & Pas Limited, Hillside Primary Care IT Services, Delapt Technologies UK, OpenWorks Engineering, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 92 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 92 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.