4555 IT & Software Developer jobs in the UK
Customer Success Agent
£25,000 - 35,000
Adria Solutions Ltd
Middlewood Road, Bradwell
£25,000 - 35,000
Requirements
Must:
- Excellent written and verbal communication skills
- Strong organisational skills and attention to detail
- Proactive and highly motivated approach to work
- Strong focus on customer service and customer retention
- Ability to work independently and manage tasks effectively
- Experience working with Microsoft Office and Windows operating systems
- Experience with Active Directory, Windows Server, or authentication systems is advantageous
- Ability to work well in a fast-paced environment
- Experience within the private healthcare or medical sector is beneficial but not essential
Responsibilities
- Managing and supporting the renewal process for customers using authentication tokens across the client platform
- Proactively contacting customers via phone and email to manage upcoming renewals and maintain engagement
- Assisting with the reconfiguration of user profiles and authentication accounts
- Creating and updating customer documentation and forms within internal libraries
- Supporting customers with access issues and authentication devices
- Maintaining high standards of communication when dealing with client queries, issues, and complaints
- Ensuring customer issues are resolved or escalated promptly
- Liaising with third-party support providers when necessary
- Working closely with internal accounts and sales teams to manage user access, including granting, disabling, and removing user profiles when required
Description
We are an expanding healthcare technology and services organization looking for a Customer Success Agent to join our growing team. This role offers an exciting opportunity in a fast-paced, customer-focused environment within a forward-thinking technology business that supports healthcare providers across multiple international markets. We provide a supportive and collaborative working environment, opportunities for professional development and career progression, and benefits such as a company matched pension scheme, paid maternity leave, flexible working arrangements, wellbeing initiatives, and opportunities to work abroad.
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How many IT Support Engineer jobs are in the UK?
Currently, there are 4555 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, Wilson James, Companies House, Hamilton Jones Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.