2593 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£30,000 - 34,000
Middlewood Road, Longton
£30,000 - 34,000
Requirements
Must:
- Ideally, a minimum of 2 years experience in a 2nd line IT support role.
- Proficiency in Active Directory and Azure administration, with hands-on experience.
- Understanding of networking principles and protocols.
- Familiarity with ticketing systems and IT service management tools.
- Knowledge of 3CX Voice over IP systems/technologies would be advantageous.
Responsibilities
- Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert assistance when needed.
- Provide on-site support to customers, resolving issues, offering consultations, and conducting proactive maintenance as required.
- Monitor alerts from customer systems, with a focus on servers and backup systems, and promptly address any issues.
- Maintain accurate and up-to-date customer technical documentation.
- Continuously develop your skillset to stay updated with emerging technologies and trends.
- Contribute to the professional growth and development of Junior Engineers by providing guidance and support.
Description
We are a growing client based in Stoke on Trent, and we are recruiting for a talented 2nd Line IT Support Engineer. This is a great opportunity to join a company that strongly believes in the development of its employees. We offer a dynamic and collaborative work environment and opportunities for professional development and training.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2593 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, The Scouts Association, National Highways, Hastings Direct, VIP Gateway among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.