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Senior IT Support Technician
£38,000 - 40,000
Bishops Square, Vauxhall
£38,000 - 40,000
Requirements
Must:
- Degree in Information Technology, Computer Science, or equivalent experience.
- 5+ years in IT support with senior-level responsibilities.
- Strong knowledge of Microsoft Windows Server, Active Directory, and Azure.
- Hands-on experience with Microsoft 365, Intune, and related cloud services.
- Solid networking and hardware troubleshooting skills.
- Excellent communication and problem-solving abilities.
- A customer-focused mindset with a proactive approach.
Responsibilities
- Provide advanced technical support for IT infrastructure, applications, and systems.
- Oversee IT helpdesk operations to ensure efficient service delivery.
- Design, implement, and maintain IT systems including servers, networks, and cloud solutions.
- Monitor system performance, proactively identifying and resolving issues.
- Implement IT best practices, policies, and procedures.
- Collaborate with external vendors on hardware, software, and cloud services.
- Deliver training sessions and user support on IT tools and best practices.
- Manage IT asset inventory and software licensing compliance.
- Mentor and support junior IT staff, sharing knowledge and expertise.
- Document procedures and maintain a knowledge base for the IT team.
Description
We are looking for a Senior IT Support Technician to join our growing IT team. In this role, you will take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You will also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. We seek someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment. Why join us? You will have the chance to take ownership and shape IT operations in a growing environment, along with opportunities to develop your career with support for training and certifications, all within a collaborative and supportive team culture.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2125 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.