Senior IT Analyst

We are looking for candidates who have a robust technical foundation and a proactive approach to IT support and cybersecurity. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and Intune for mobile and device compliance. You should have a good working knowledge of Copilot and its functionality in improving workflow for staff members as part of your M365 experience. Proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats is necessary. Additionally, a solid understanding of Microsoft Azure fundamentals—including IaaS, PaaS, SaaS, and virtual machine deployment—is key, along with experience managing Office 365 environments, VPNs, and network infrastructure. Desirable skills include the ability to create intelligent forms using Microsoft Power Automate. A commitment to continuous learning, collaboration, and delivering high-quality support services is essential for success in this role.