2132 IT & Software Developer jobs in the UK
Requirements
Must:
- Excellent communication and interpersonal skills to interact effectively with customers and technical teams at all levels.
- Ability to work within a busy environment and remain calm under pressure.
- Critical thinking and problem-solving skills with a capacity to think outside the box.
- Working knowledge of Microsoft Windows OS (10 and 11) and Microsoft 365 Office Suite.
- Understanding of IT hardware, especially desktops and laptops, as well as other mobile technologies, printers, peripherals, and network fundamentals.
Responsibilities
- Act as the first point of contact for customers, delivering the highest level of customer service and engagement.
- Liaise continuously with customers to ensure smooth communication and efficient service while resolving customer queries onsite.
- Provide advice and guidance through user best practices, identify and mitigate repeatable cases, and create knowledge base articles (KBAs).
- Resolve Incidents and Service Requests to SLA using tools such as ServiceNow and Intune.
- Manage IT hardware accurately using a Configuration Management Database (CMDB) and Active Directory (AD).
Description
We are looking for two Onsite/Desktop Support Engineers to join our team in Crewe. The position requires you to work onsite five days a week, and offers a salary range of £40,000 - £42,000 along with benefits. As part of our team, you will play a crucial role in pre-emptively investigating and resolving incidents while ensuring customer satisfaction.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2132 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, BAE Systems, Kendal Nutricare, Together, Lighthouse Schools Partnership, WGM Engineering, SiteBites among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.