3179 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience in an IT customer service environment, demonstrating strong leadership capabilities.
- A solid understanding of Microsoft Windows, Outlook, and Office applications.
- Good knowledge of desktops, laptops, printers, and peripheral devices.
- Understanding of networking concepts including patching and switches.
- Awareness of IT security principles such as antivirus software, firewalls, and patch management.
- Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving.
Responsibilities
- Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues.
- Manage team workload effectively, prioritising support requests to achieve SLA targets.
- Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery.
- Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support.
- Troubleshoot, diagnose, and resolve hardware and software issues with professionalism and efficiency.
- Deliver outstanding customer service, ensuring all issues are resolved promptly and effectively.
- Redirect unresolved issues to next-level support when necessary, ensuring seamless service continuity.
- Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up.
- Produce technical documentation covering installations, configurations, and troubleshooting processes.
- Provide Management Information (MI) to track performance and support compliance requirements.
Description
We are an organization committed to putting the community first and fostering a workplace where values align with genuine responsibility. Our Head Office is located in Barrow-In-Furness, and we offer a minimum of 25 days of holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. We also provide a competitive pension scheme with up to a 10% employer contribution and a comprehensive benefits package designed to support your well-being and work-life balance. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3179 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, FCDO Services, MOD - Defence Digital, Counter Terrorism Policing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 99 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 99 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.