4585 IT & Software Developer jobs in the UK
Desktop Support Engineer - Maidenhead
£45,000 - 70,000
High Street 126, Maidenhead + Remote (UK)
£45,000 - 70,000
Requirements
Must:
- Proven experience as a Service Desk Engineer.
- Strong knowledge of Microsoft Windows Server/Desktop environments.
- Experience with Microsoft 365, Backup/DRaaS, Azure Active Directory & IaaS.
- Understanding of networking technologies (TCP/IP, Firewall, Routing/Switching).
- Excellent customer service and communication skills.
Responsibilities
- Deliver technical support to clients both on-site and remotely.
- Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently.
- Install, maintain, and troubleshoot hardware/software in line with company standards.
- Reconfigure systems and perform upgrades as required.
- Prioritise and respond to technical queries to meet KPIs and customer expectations.
- Log all activity in the CRM system following established procedures.
- Maintain accurate and up-to-date client site documentation.
- Participate in out-of-hours support on a rota basis.
- Uphold information security standards in line with our ISMS policies.
- Proactively develop your technical skills through self-study.
- Manage your support queue professionally, resolving calls in line with SLAs.
- Build strong relationships with clients and team members.
- Recommend improvements to client systems and services to enhance performance and service delivery.
Description
We are a dynamic company based in Maidenhead, seeking a skilled IT professional to join our team as a 2nd Line Field Engineer. We provide exceptional client service with a focus on solving technical challenges through both on-site and remote support. Our team values technical skill development and maintaining high information security standards. We offer a collaborative work environment and opportunities for out-of-hours support on a rota basis.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4585 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Wilson James, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 109 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 109 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.