2523 IT & Software Developer jobs in the UK
Desktop Support Engineer - Crewe (ServiceNow, SCCM, Intune)
£40,000 - 42,000
Macon Court, Crewe
£40,000 - 42,000
Requirements
Must:
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and technical teams at all levels
- Ability to work within a busy environment and can work calmly under pressure
- Critical thinking and problem-solving skills, with an ability to think outside the box
- Working knowledge of Microsoft Windows OS (10 and 11) and Microsoft 365 Office Suite
- Understanding of IT hardware, predominantly desktops and laptops, but also other mobile technologies; printers; peripherals and network fundamentals
- Strong documentation capability with an eye for detail
- Relevant experience in the manufacturing sector would be advantageous
Responsibilities
- Be the first point of contact for customers, delivering the highest level of customer service and engagement
- Liaise continuously with customers to ensure smooth communication and efficient service while resolving customer queries onsite
- Provide advice and guidance through user best practices, identifying and mitigating repeatable cases and creating knowledge base articles (KBAs)
- Resolve Incidents and Service Requests to SLA using tools such as Service Now, SCCM, and Intune
- Manage IT hardware accurately using a Configuration Management Database (CMDB) and Active Directory (AD)
- Drive between sites and provide hands-on support
Description
We are seeking two Onsite/Desktop Support Engineers to join our team in Crewe. This role offers a salary of £40-42,000 plus benefits and requires onsite presence 5 days a week. Our team is dedicated to delivering exceptional customer service and ensuring efficient IT operations.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2523 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, National Highways, xn global systems ltd, Nobia UK, DWP Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.