Circuit Infrastructure Specialist

- Support global circuit strategy across EMEA, APAC, and Americas regions - Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services - Lead circuit transformation initiatives and technology refreshes - Oversee circuit migrations and upgrades across international locations - Maintain comprehensive global circuit inventory and documentation - Implement standardized processes for circuit lifecycle management - Manage relationships with global telecommunications providers - Support negotiations for international circuit contracts and service agreements - Coordinate with regional vendors for new installations and service changes - Work with procurement on cost optimization initiatives across the global circuit portfolio - Ensure compliance with service level agreements (SLAs) - Work with the Finance team to review and validate global circuit billing - Coordinate with technical teams for service implementations - Manage service request workflows - Track and report on service delivery metrics - Oversee circuit change management processes - Support project coordination and management overflow for the IT Networks portfolio - Coordinate circuit service testing and acceptance - Maintain circuit service documentation and records - Facilitate circuit issue resolution between vendors and technical teams - Develop long-term circuit infrastructure roadmaps - Identify opportunities for network optimization and cost reduction - Analyze market trends and new technologies - Provide recommendations for circuit architecture improvements - Create and maintain circuit standards and procedures - Regular reporting on global circuit metrics and KPIs