2781 IT & Software Developer jobs in the UK

Acmatic Networks Limited jobs

IT Engineer

£27,000 - 33,000
Acmatic Networks Limited
Grand Close, Norwich
£27,000 - 33,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong technical expertise in operating systems (Windows, macOS, Linux), software applications, and hardware components - Familiarity with network configuration, troubleshooting, and security protocols - Excellent problem-solving skills to diagnose and resolve technical issues efficiently - Clear and effective communication skills, capable of explaining complex technical information to non-technical users - Customer service orientation with empathy, patience, and a positive attitude - Good time management skills to handle multiple tasks and prioritise effectively - Commitment to continuous learning and staying updated with technological advancements - Strong interpersonal skills to collaborate within the IT team and across departments - Attention to detail for precision in diagnosing issues and implementing solutions - Driving Licence (required)

Responsibilities

- Provide exceptional user support, addressing hardware and software issues promptly - Install, configure, and maintain hardware devices, including networking equipment and firewalls - Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics - Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance - Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard client data - Manage and configure VoIP Phone Systems for seamless communication - Install and maintain CCTV systems for video surveillance purposes - Configure and manage Door Access Control systems for secure facility access - Play a role in the implementation and maintenance of IT Cloud services - Proactively manage software updates using Remote Monitoring and Management (RMM) tools - Keep CRM database and other internal systems up to date - Answer incoming calls, web chats and other contact channels - Proactively contact clients to keep them informed about completed maintenance work and discuss additional services

Description


At Acmatic Network, our vision is to create a client-focused business that delivers customised networking and technology solutions for seamless connectivity and robust infrastructure. We are committed to exceptional service, continuous professional development, and technological advancement, which creates lasting value for our clients. Our team is experienced in addressing the unique challenges faced by education, healthcare, and public sector organisations. This role offers flexible hybrid working, with a base initially from home and regular meetings at convenient locations. We provide standard office hours, a pension scheme, and vendor-specific training for professional development, ensuring that our team members grow alongside the company.
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